Shipping & delivery
We're currently offering free local pickup only — collect your cases at our City of Industry, CA warehouse. Nothing ships right now; the details below apply for when we resume delivery.
1.Shipping rates
Local pickup only
2.How delivery works
- 1
Order placed
Order before 11 am PT on a business day to ship the same day; later orders ship the next business day.
- 2
Processing
We pick, inspect, and pack your cases at our City of Industry warehouse.
- 3
In transit
Typically 2–5 business days in the contiguous US.
- 4
Delivered
A tracking link is emailed the moment your package leaves our warehouse.
Total time = processing + transit. Delivery estimates are typical, not guaranteed.
3.Where we ship
We ship to
- All 48 contiguous US states
We don't ship to (yet)
- Hawaii & Alaska
- APO/FPO addresses
- Canada and anywhere outside the contiguous US
Free local pickup
4.Tracking your order
As soon as your order ships, we email a tracking link so you can follow it to your door. You can also find it in your account under Orders.
5.Damaged, lost, or wrong items
- 1
Report within 7 days
Contact us within 7 days of delivery (or the estimated delivery date).
- 2
Send details
Email support@asiafooddepot.com with your order number and photos if the case arrived damaged.
- 3
We make it right
We'll resolve it with a replacement, store credit, or refund.
Shipping damage is on us. For change-of-mind returns of unopened cases, see the Returns policy.